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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of NEWTON WELCH III

NEWTON WELCH III

May 1, 2025

5  out of  5
rating by NEWTON WELCH III
"Excellent Insurance agent and been doing it for 40 years . Very smart on everything"
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Tramel-Tiffany Russ

March 14, 2025

1  out of  5
rating by Tramel-Tiffany Russ
"This agent is incredibly rude and unhelpful. I have had State Farm for years but have had one too many unpleasant phone interactions with Kendall and her team and will be switching immediately. She seems to believe that she is doing her customers a favor by insuring them and that we are not paying for a service. Do yourself a favor and find a different agent."
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Derek Floyd

November 19, 2024

1  out of  5
rating by Derek Floyd
"Got an insurance policy with her, all was well until a week or so later she calls to tell me she entered my birthday wrong and informs me that once she corrected it my rate went up. When i ask how much the number she gave me was double what i had already paid her for that month. I told her to cancel my policy and that i would expect a refund because i am not the one who entered my birthday wrong. Now, after i got this policy with her, i received my insurance cards, and the rest of the documents to my current address. Just yesterday i find out that she sent my refund check to an apartment that i lived in almost 4 YEARS ago when i had first quoted insurance with her. She obviously has my current address because i got everything else here, so she knowingly sent the refund check to my old address? If you are set on state farm insurance, find another agent."
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Izzy Gothic

February 24, 2023

5  out of  5
rating by Izzy Gothic
"Kendall and her staff have always been mindful and informative. They are quick to action and are thorough in their job. I suggest her time and time again."
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E A

December 9, 2021

5  out of  5
rating by E A
"Kendall is “unbelievable” in her professionalism and character. She will actually care about “you” the customer and “you” the person. This is hard (almost impossible) to find! See her and her team if you want to be TRULY taken care of as an individual! Blessings to you and your team Kendall!"
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Debbie Poole

September 15, 2021

5  out of  5
rating by Debbie Poole
"Great help to get what you need and very good prices!"
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Hope Pitzer

August 11, 2021

5  out of  5
rating by Hope Pitzer
"My parents used Kendall's dad as their insurance agent when they first got married and I knew when I got married and we bought our first house that I wanted Kendall & her lovely team to be our agents. They are responsive, professional, sweet, & some of the most caring people we have ever had the pleasure of working with. We hope to be with Kendall for many more years."
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Mike Morris

April 22, 2021

5  out of  5
rating by Mike Morris
"So glad to be back, Wish I could have been with you all the whole time.."
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Eric Elizer

January 10, 2021

5  out of  5
rating by Eric Elizer
"Kendall has always been very helpful with all issues. The staff is very friendly and very helpful!"
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Michael Kerrigan

May 12, 2020

5  out of  5
rating by Michael Kerrigan
"Have been here for over ten years, they're super friendly. The few times I've had to file minor claims, I've gotten none of the runaround, issues, or giant rate hikes I've seen others with cut-rate online insurance deal with, and there's always a human being on the other end of the telephone. If you want to know that the insurance you're paying for will actually come through if you need it, go here."
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Eric Hamilton

February 17, 2020

5  out of  5
rating by Eric Hamilton
"Always helpful with my claim or question. Been with Kendall for 10 years, State Farm for 25."
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Dianna Watts

August 23, 2019

5  out of  5
rating by Dianna Watts
"Always a happy face to greet you and help"
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B&S Marshall

January 28, 2018

5  out of  5
rating by B&S Marshall
"Kendall and her team are the best! So helpful, courteous, honest and nice! Answers your questions and you talk to a person, not a machine or recording."
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Ryan White

January 25, 2017

5  out of  5
rating by Ryan White
"Kendall and her crew of insurance ninjas are awesome. I don't remember exactly how long I've been a client of this location but I think it's over 10 years now. They always take care of me, explain every question I have, and have been great about changing my policy to match what I need as I need it. Awesome stuff ladies. Thank you all so much for all your help over the years. Looking to many many more. :)"